Refund & Return Policy
We always aim to deliver quality products and satisfaction to our customers.
Return Eligibility
A return is accepted only if:
• You received a damaged product
• Wrong product delivered
• Product seal tampered on arrival
You must inform us within 48 hours of delivery.
⸻
Non-Returnable Conditions
Returns will not be accepted if:
• Product is used
• Seal is opened
• Customer changes mind or personal reason
⸻
Refund Process
• Refund will be processed once the returned product is inspected
• Refund will be credited within 5–7 working days
• Refund will be made to the original payment method
⸻
To Raise a Return/Refund Request
Email: ____
WhatsApp: ____
⸻
Shipping Policy
Order Processing
Orders are processed within 24–48 hours.
⸻
Delivery Time
• Metro Cities: 3–5 Working Days
• Other Cities: 5–7 Working Days
⸻
Shipping Charges
• Free Shipping on orders above ₹499
• Below ₹499 – standard shipping charges may apply
⸻
Tracking
Tracking details will be shared once the order is dispatched.
⸻
Delays
Delivery may be delayed due to courier issues, weather, holidays, or unforeseen situations. We appreciate your patience.
